Get to know us

Our vision

Our vision is to be a recognized leader in technology, empowering our organization and users with innovative, reliable, and secure solutions. We strive to foster a culture of collaboration, continuous learning, and technical excellence within our team. We are committed to anticipating future needs, embracing emerging technologies, and delivering exceptional value through seamless and impactful technology experiences

Experience

IT SUPPORT SPECIALIST

• Managed the development of new hardware and software for all servers and workstations in local and other office locations.

• Increase productivity by 30% by implementing new automated systems by reducing workload, and increasing productivity and production quality.

• Developed the company’s inventory database system to track all hardware and software in use, decommission, updates, and upgrades.

• Orchestrated a smooth data transition during a major system upgrade, ensuring zero data loss and minimal disruptions to distract operations.

NETWORK Administrator

• Implemented a tunneling network system to connect both doctors’ offices and share patient's charts and appointments.

• Installed and maintained a NAS/Cloud Server and file sharing to scan and save old patient charts and files.

• Construct a new managed network environment with three internet providers, two phone servers (FreePBX-VoIP Server), two Windows Server (Datacenters), one storage/cloud server, and over 100+ workstations.

My Certificate

As of now, I am working on renewing my A+

About me

Hello and welcome to DrPCTec.com. I'm Ebricio Mondragón, Co-founder of Dr. PC Technician. With over two decades of experience as a Technician Support Specialist, I specialize in the installation, maintenance, and repair of sophisticated computer systems. My expertise also includes troubleshooting complex networks, ensuring seamless hardware integration, maximizing system uptime, and providing exceptional user support.

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